Return Policy

Return Policy

We want you to be completely satisfied with your automotive upgrades. If you have changed your mind, you are welcome to request a return within 14 days of the verified delivery date.

Standard Return Guidelines

  • Eligibility: To be eligible for a return, items must be in their original, uninstalled retail condition and packaging.

  • Restocking Fee: We believe in a transparent shopping experience; therefore, there is 0 restocking fee for any approved returns.

  • Return Shipping: Please note that return shipping costs are the sole responsibility of the customer.

  • How to Initiate: To start your return, please contact our support team at Support@stradaforma.com.

Final Sale Items Please be aware that tailor-made, custom-programmed materials, or high-value specialty automotive components are designated as Final Sale. These items cannot be returned or exchanged unless they are confirmed to be defective immediately upon delivery.

Refund Processing Window Once your return parcel arrives back at our facility, please allow 10 business days for our team to inspect the merchandise and process your credit back to your original payment method.

Contact Customer Support

  • Email: Support@stradaforma.com

  • Address: 1222 Paggio Rd, Roberts Creek, British Columbia, V0N2W2

  • Hours: Monday-Friday, 9:00AM-5PM PST. We respond within 24 hours

  • Phone Number: +1-604-313-3530

  • Business Name: Strada Forma